SamsoniteNeopulse - Spinner S, Hand Luggage, 58 cm, 55L, Grey (Matt Graphite)

I love this suitcase, it travelled half the glove with me by now. It's light but spacious and so sturdy. The outside gets scratched quite easily but it still looks great. My favourite colour still!

Good quality and light luggage, with loads of packing space! love it!

Suitcase the right colour and in good condition.

Very distinctive colour and certainly an asset when spotting on airport luggage carousel. Please with overall size and build and still looks like new after several trips, plenty of storage space and generally pleased with well priced purchase

Good quality and vert light

Easy to manoeuvre. Extraordinarily light. It was ideal for a 2 week holiday on long haul flight.

Great. Exactly what I wanted

Terrible quality product. Was expecting more from a reputable brand like Samsonite. The material is supposed to be soft to be flexible and durable but my unit was permanently dented on only its second trip. The suitcase obviously received pressure when on the plane or handled but should never permanently deform like this. Contacted Samsonite support to see what my options for repair were but they didn’t even want to inform me or entertain the idea and instead told me to claim with the airline. Shameful response. I understand not covering (in some degree) but after sale they were not even helpful enough to guide me through the repair options/ process. Needless to say I will not be buying again. They just don’t make them like they used to and their after sales service is pathetic. For comparison, before this I had an unbranded suitcase for 15 years that took much more abuse than this over the years and only had to replace it because the internal zippers failed.