Voltas 1.5 Ton 5 Star, Inverter Split AC(Copper, 4-in-1 Adjustable Mode, Anti-dust Filter, 185V Vectra Elegant,White)

Writing this review after a year of usage.. Product is too good!! I loved it!!

I purchased this AC in March, 2023 and have repeatedly faced cooling and gas leak issues. The service center people are not at all co-operating. In April they sent a technician who was adamant that the cooling is fine. After much pusuation he agreed that it was not cooling and said that installation was faulty and gas was leaking. He filled up the gas and assured that it will be ok. Again in May, AC stopped cooling. Same complaint booking, technician visit and gas leak fixed. 3rd time in August AC has stopped cooling. Again I complained. More than 15 days have gone, nothing has been done. Firstly the service center does not send technician so easily. You have to make numerous calls. They also cancel the request on their own or tell you to provide cancellation OTP giving assurance that service will be done. They took the OTP and didn't bother to send anyone later. I kept calling and after much pestering they sent a person. He came and did some procedure to check gas leak saying next day it will be clear from where gas was leaking. Didn't come next day. As usual, I kept calling. After 4 days he came, said he couldn't find where the leak was and told some parts need to be changed and I need to make a fresh service request. I have done as he said, but again 2 days have passed and there is no response. Written to vcare@voltas.com, no response from there also. I am tired of all this. I want refund of my money. Seems like buying Voltas AC that too from Amazon was my biggest mistake. I have bought it online that is why a faulty product has been given. Had I bought it from a nearby store, I wouldn't have to face so many problems. Return period is over and now there is no liability of seller. BEWARE CUSTOMERS!!

I've bought this ac for34368+1619(hdfc emi discount)+1770 installation+ 200(extra for a hole-drill) +1847 ( 2 yrs extended warranty by Quess)Total =39806This is a 5 star ac we get for this rate that's actually a good deal .Ac is making very less sound but the outdoor unit fan is little bit noisy (negligible).Pros :good design- It will make 2 rooms cool within 20 mins as ive shown in the pic .(my second room is quite of small area)- getting very less electricity bill compared to 3 star ac-convertiable to 0.7 , 1, 1.2 ton as per the requirements.cons:- Only vertical swing is provided ,we are paying almost 41 k right ,if they provide horizontal swing too that will be a very good advantage.- converting the ac capacity is quite confusingif they give seperate buttons for that that will be good.- there is no light for remote ( operating in nights is difficult)- panasonic ac is providing wifi option ( connection with phone (44k) ) but voltas being a very good and standard company,if this ac has the phone connecting option it will be very ease to use.Although with this small cons I am 100% satisfied with this AC.

Good

good

am writing to express my disappointment with the performance of my Voltas 1.5 Ton 5 Star, Inverter Split AC(Copper, 4-in-1Adjustable Mode, Anti-dust Filter, 2023 Model, 185V (Vectra Elegant,White) | B0BQR2T346 ( B0BQR2T346 ).Despite several attempts to resolve the issue, the AC continues to malfunction, leaving me dissatisfied.1. Cooling Inefficiency: The AC fails to cool the room adequately, even when set at the lowest temperature. It struggles to maintain a comfortable environment, especially during peak summer hours.2. Frequent Breakdowns: Over the past few months, the AC has broken down twice. Each time, I had to endure discomfort until a technician arrived for repairs. One time AC remote faile technician said it can't be covered under warranty, so I purchased it on my own. Water leakage there is water leakage when running even at temperature of 24 clueless. water leakage arrested when technician arrives.3. Slow Customer Service: I have contacted your customer service helpline multiple times, but the response has been slow and ineffective. The promised resolution timelines were not met, causing further inconvenience. till now no resolution and no technician approached. As a loyal Voltas customer, I expected better performance and prompt service. Unfortunately, my experience has been far from satisfactory.

Goof

Product is perfect... But never opt for ₹1500 installation service from amazon... Amazon sends inexperience service boys... They don't know how to install properly... And in the end i had somehow gas leakage due to poor installation from amazon... Which resulted in complete leakage of gas over period of 2 weeks or so... I had to pay 3500₹ to voltas and only then i was able to use ac. product is cooling, energy efficient.. no noise... Absolutely loved it